Upcoming Human Resources Classes

I apologize for all of the emails that came from The Staff Development Office today related to the Training LISTSERV. While testing our new training system today, we inadvertently sent out the October calendar. We also discovered that there was a bug with our Training LISTSERV: When an employee hit “reply”, everyone on the LISTSERV saw the reply. OIT has corrected the problem for us. Attached is the corrected copy of the November calendar. Again, I apologize for the inconvenience. Sincerely, Colin Sanor, Staff Development

Register online today at oabs.uta.edu/hr/classes
or call 817-272-3461.

The following classes will be offered between 11/01/03 and 11/30/03

PD-HRFGPS - HR Forum: Managing Your Retirement with Guided Portfolio Services
Location:  J.D. Wetsel, Room 200
Dates:  Wednesday, Nov 5, 2003 - Wednesday, Nov 5, 2003
Times:  9:00 AM - 11:00 AM
Class Days:  Wednesday
Instructed by:  Steve Williams and Paul Pickering
Learn the importance and need for Wealth Forecasting, Asset Allocation, Investment Selection, and Asset Management for the individual participant in a qualified retirement savings plan, utilizing a professional money manager. Steve Williams and Paul Pickering from AIG Valic (one of our ORP companies) will lead this informative free session.
Enrollment Closing Date:  Wednesday, Nov 5, 2003

PD-HRFGPS - HR Forum: Managing Your Retirement with Guided Portfolio Services
Location:  J.D. Wetsel, Room 200
Dates:  Wednesday, Nov 5, 2003 - Wednesday, Nov 5, 2003
Times:  6:00 PM - 8:00 PM
Class Days:  Wednesday
Instructed by:  Steve Williams and Paul Pickering
Learn the importance and need for Wealth Forecasting, Asset Allocation, Investment Selection, and Asset Management for the individual participant in a qualified retirement savings plan, utilizing a professional money manager. Steve Williams and Paul Pickering from AIG Valic (one of our ORP companies) will lead this informative free session.
Enrollment Closing Date:  Wednesday, Nov 5, 2003

PD-CUST101 - *Customer Service 101
Location:  J.D. Wetsel, Room 200
Dates:  Thursday, Nov 6, 2003 - Thursday, Nov 6, 2003
Times:  9:00 AM - 11:00 AM
Class Days:  Thursday
Instructed by:  Colin Sanor
Learn the techniques of outstanding customer service. This class will cover basic customer service skills including: handling difficult customers, making customers the first priority, and improving listening skills. This class is for anyone who wishes to serve their departments customers with excellence.
Enrollment Closing Date:  Thursday, Nov 6, 2003

PD-NEO-003 - *New Employee Orientation -
Location:  J.D. Wetsel, Room 200
Dates:  Wednesday, Nov 12, 2003 - Wednesday, Nov 12, 2003
Times:  8:00 AM - 12:15 PM
Class Days:  Wednesday
Instructed by:  Colin Sanor
New Employee Orientation is the primary foundation of the University's Staff Development program. It is a requirement for all new, benefits eligible, employees.
Enrollment Closing Date:  Wednesday, Nov 12, 2003