Upcoming Training Opportunities |
| Happy Holidays! |
|
|
|
The following classes will be offered between 12/01/05 and 12/31/05 |
|
PD-CUST101 - Customer Service 101
Location: Continuing Education Workforce Development Center, Room: Please check for room number at information desk.
Dates: Thursday, Dec 1, 2005
Times: 9:00 AM - 11:00 AM
Class Days: Thursday
Instructed by: Colin Sanor, Training Coordinator
Learn the techniques of outstanding customer service. This class will cover basic customer service skills including: handling difficult customers, making customers the first priority, and improving listening skills. This class is for anyone who wishes to serve their departments customers with excellence.
Enrollment Closing Date: Thursday, Dec 1, 2005
|
|
PD-HRFINT2 - H.R. Forum: Interviewing Skills - Mock Interviews
Location: Continuing Education Workforce Development Center, Room: Please check for room number at information desk.
Dates: Friday, Dec 2, 2005
Times: 9:00 AM - 11:00 AM
Class Days: Friday
Instructed by: Colin Sanor, Training Coordinator
Learn to conduct better interviews through video and mock interview scenarios. Particpants will receive class information prior to the class date. Registration deadline: November 23.
Enrollment Closing Date: Wednesday, Nov 23, 2005
|
|
ET-FRPAGE1 - Front Page-Level 1
Location: Ransom Hall, Room: 316
Dates: Friday, Dec 2, 2005
Times: 2:00 PM - 4:00 PM
Class Days: Friday
Instructed by: Keith Wingo, OIT
FrontPage Level I introduces participants to creating and maintaining web pages. Participants will learn about the various FrontPage views, using templates to create new web pages, adding content to web pages, formatting web pages, creating bulleted and numbered lists, creating tables, animating text, adding images to web pages, and hyperlinks.
Enrollment Closing Date: Friday, Dec 2, 2005
|
|
FE-WELLEMO - Emotional Eating (Lunch-n-Learn)
Location: Central Library, Room: 315A
Dates: Wednesday, Dec 7, 2005
Times: 12:00 PM - 1:00 PM
Class Days: Wednesday
Instructed by: Jessilyn Arendt, Registered Dietician
Help break the habit of turning to food when emotions begin to take over. For many people, food is more than just nutrition. Eating is something to do when you are bored, tired, anxious, or emotional. Learn to recognize common triggers, and find a balance between eating and your emotions.
Enrollment Closing Date: Wednesday, Dec 7, 2005
|
|
ET-ACCESS2 - Access-Level 2
Location: Ransom Hall, Room: 211a
Dates: Wednesday, Dec 7, 2005
Times: 2:00 PM - 4:00 PM
Class Days: Wednesday
Instructed by: Keith Wingo, OIT
This course expands on the basics learned in Access Level I. Participants will learn more in-depth skills dealing with tables, customize reports and queries.
Enrollment Closing Date: Wednesday, Dec 7, 2005
|
|
PD-COMS100 - Communication Skills
Location: Continuing Education Workforce Development Center, Room: Please check for room number at information desk.
Dates: Thursday, Dec 8, 2005
Times: 9:00 AM - 11:00 AM
Class Days: Thursday
Instructed by: Sharon Walker, EAP
Participants will learn the principles of effective communication. We will discuss assertive communication, non verbal and verbal communication and how personality types affect communication styles. Join us to learn how to become a more effective assertive communicator.
Enrollment Closing Date: Thursday, Dec 8, 2005
|
|
PD-HRFPLAN - HR Forum: How to Begin Your Retirement Planning
Location: Continuing Education Workforce Development Center, Room: Please check for room number at information desk.
Dates: Tuesday, Dec 13, 2005
Times: 12:00 PM - 1:00 PM
Class Days: Tuesday
Instructed by: Jud Arrington
Learn what options you have when planning for your retirement. This session is for anyone who wants to start planning for retirement today. Topics to be covered include: UTSaver Tax-Sheltered Annuity Program, UTSaver Deferred Compensation Plan, systematic payments, and asset allocation.
Enrollment Closing Date: Tuesday, Dec 13, 2005
|
|
PD-NEO-003 - New Employee Orientation -
Location: Continuing Education Workforce Development Center, Room: Please check for room number at information desk.
Dates: Wednesday, Dec 14, 2005
Times: 8:00 AM - 12:15 PM
Class Days: Wednesday
Instructed by: Colin Sanor, Training Coordinator
New Employee Orientation is the primary foundation of the University's Staff Development program.
Enrollment Closing Date: Wednesday, Dec 14, 2005
|