Upcoming Training Opportunities |
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The following classes will be offered between 12/01/06 and 12/31/06 |
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PD-CUST101 - Customer Service 101
Location: Continuing Education Workforce Development Center, Room: E200F
Dates: Friday, Dec 1, 2006
Times: 9:00 AM - 11:00 AM
Class Days: Friday
Instructed by: Colin Sanor, Training Coordinator
Learn the techniques of outstanding customer service. This class will cover basic customer service skills including: handling difficult customers, making customers the first priority, and improving listening skills. This class is for anyone who wishes to serve their department's customers with excellence.
Enrollment Closing Date: Friday, Dec 1, 2006
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PD-CONM200 - Conflict Management
Location: Continuing Education Workforce Development Center, Room: E200F
Dates: Thursday, Dec 7, 2006
Times: 9:00 AM - 11:00 AM
Class Days: Thursday
Instructed by: Sharon Walker, EAP
A basic introduction to managing conflict and improving skills to reduce conflict for win-win results, as presented by a licensed counselor from our EAP program. Learn how to diffuse conflict in the workplace and in our personal life. The skills learned in this session will empower you to handle crisis situations in a more effective manner.
Enrollment Closing Date: Thursday, Dec 7, 2006
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PD-NEO-003 - New Employee Orientation -
Location: Continuing Education Workforce Development Center, Room: E200F
Dates: Wednesday, Dec 13, 2006
Times: 8:00 AM - 12:15 PM
Class Days: Wednesday
Instructed by: Colin Sanor, Training Coordinator
This course is designed to acquaint new employees with UT Arlington's philosophy, mission, and goals. It also provides an overview of the structure, systems, and wonderful benefits. A Continental breakfast is provided.
Enrollment Closing Date: Wednesday, Dec 13, 2006
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FE-CPRAEDH - AED/CPR Heartsaver Course
Location: Environmental Health and Safety, 500 Summit Avenue, Room: Training Room
Dates: Wednesday, Dec 20, 2006
Times: 9:00 AM - 2:00 PM
Class Days: Wednesday
Instructed by: Sherrell Coleman, EH&S
The Heartsaver AED Course teaches the basic techniques of adult CPR and how to use an AED. Students also learn about using barrier devices in CPR and giving first aid for choking. The course teaches how to recognize the signs of four major emergencies: heart attack, stroke, cardiac arrest and foreign-body airway obstruction.
Enrollment Closing Date: Wednesday, Dec 20, 2006
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