Training/Staff Development Opportunities
Next Week:
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Professional Telephone Techniques
This course is a basic introduction to telephone etiquette and customer service skills. Learn to develop and utilize listening and speaking skills for better communication between the customer and yourself. Discover what to do and say when a phone call becomes difficult.
What: Professional Telephone Techniques
When: Tuesday August 21st, 9:00 a.m.-11:00 a.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
A little effort and the right knowledge will go a long way in having a professional phone conversation.
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext: 2-7292 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff Development Office of The University of Texas at Arlington to empower the employees of our University by providing educational opportunities in the areas of Professional Development, Personal Growth and Family Enrichment."