Training/Staff Development Opportunities  Training Calendar Staff Development Home Human Resources Home Next Week ---------------------------------------------------------------- Microsoft Word II Take your word processing documents to the next level. Participants will learn about Word templates; how to work with graphics by inserting and modifying pictures; how to insert watermarks and Word Art; and how to work with tables and columns. What: Microsoft Word II When: Tuesday September 11th, 2:00 p.m.-4:00 p.m. Where: Continuing Education/Workforce Development Center: E200C Who: Office of Information Technology Trainer Additional training will be provided on basic techniques for managing a large document: inserting page numbers, inserting headers/footers, and creating a table of contents. ------------------------------------------------------------------------ --- Customer Service 101 How can I best serve my customers? How do I deal with difficult customers? If you’re looking for answers to these questions then this is the class for you. What: Customer Service 101 When: Thursday September 13th, 2:00 pm-4:00 pm Where: Wetsel Service Center room 200 Who: Shawn DuMond Come learn what it means to deliver knock-your-socks-off customer service. ------------------------------------------------------------------------ --- Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext: 2-7292 with your questions or comments. OUR MISSION: "It is the purpose of the Staff Development Office of The University of Texas at Arlington to empower the employees of our University by providing educational opportunities in the areas of Professional Development, Personal Growth and Family Enrichment."