Staff Development Opportunities 
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March 2008
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Maverick 101: New Employee Orientation (8)

If you are new to UT Arlington or if you are an existing employee looking to reconnect with the pulse of the University, then I’ve got the class for you.  

What: Maverick 101: New Employee Orientation
When: Wednesday, March 5th, 2008, 8:00 a.m.-12:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond and a host of key UT Arlington department leaders.

Come learn about the exciting happenings here at UT Arlington and hear from key departments that want to make your work and life easier and more fulfilling.  

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Controversial Issues Workshop (8)
 
Interested in essential skills related to dealing with tough interpersonal and intergroup conflicts. This incredible class demonstrates a method for assisting diverse groups to work together even in tough, emotionally-charged conflicts.
 
What: Controversial Issue Workshop
When: Thursday, March 6th, 2008, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center
Who: Eunice Currie and Shawn DuMond
 
Prerequisite: Welcoming Diversity Workshop (Contact Shawn DuMond for details)
 
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Professional Telephone Techniques (8)
 
This course is a basic introduction to telephone etiquette and customer service skills.  Learn to develop and utilize listening and speaking skills for better communication between the customer and yourself.  Discover what to do and say when a phone call becomes difficult.
 
What: Professional Telephone Techniques
When: Tuesday March 11th, 2008, 9:00 a.m.-11:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
 
A little effort and the right knowledge will go a long way in having a professional phone conversation.

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AHA HEARTSAVERS: First Aid with CPR and AED

Would you know what to do if someone around you was having a heart attack?

What: AHA HeartSavers: First Aid with CPR and AED
When: Wednesday March 12th, 2008, 9:00 a.m. -12:30 p.m.
Where: Environmental Health & Safety Building, 500 Summit Ave. 
Who: Environmental Heath and Safety Trainers

The skills you learn here could save a life. Participants will receive CPR certification card.
 
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Professionalism In The Workplace (AP)
 
No matter what your title reads, you are an essential element in the success of your organization. In order for you to fulfill the responsibilities of your role, you must be able to present yourself and your ideas with a great deal of professionalism.
 
What: Professionalism In The Workplace  
When: Tuesday, March 18th, 2008 9:00 a.m.-11:00 a.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
 
This course is designed to help you identify and develop those needed skills for projecting and maintaining professional work relationships and confidence in the workplace.

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Celebrating Maverick Spirit: Benefits Fair  
 
Come and visit with vendors and organization that provide a service or discount for the UT Arlington Community. Don't miss the excitement: Free bowling and billiards, Free Food, Door Prizes, and much more.   
 
What: Benefits Fair
When: Tuesday, March 18th, 2008 11:00 a.m.-1:30 p.m.
Where: Bluebonnet Ballroom in University Center 
Who: UT Arlington Staff Advisory Council 
 
A list of vendors participating in this year's benefit's fair is available at: 
www.uta.edu/sac 
  
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Leadership Skills for Supervisors (T)
 
This course is designed to provide supervisors with the information that will help them to become effective leaders in the workplace. We will explore different leadership styles on how to bring out the best leader in you.
 
What: Professionalism In The Workplace  
When: Thursday, March 20th, 2008 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
 
Let us help you unleash the leader in you.

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Lunch-N-Learn: 10 Ways to Relieve Stress
 
Discover what some of the common symptoms of stress are, the dangers of holding on to stress, and tips on how to relieve stress. Presented by Donielle Smith, Health Promotion and Substance Abuse Educator, Health Services Department.

What: Lunch-N-Learn: 10 Ways to Relieve Stress
When: Wednesday March 26th, 12:00 p.m.-1:00 p.m.
Where: Maverick Activity Center 101B
Who: Quest University Wellness

 Bring a sack lunch and a notepad.
 
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Customer Service 101 (8)
 
How can I best serve my customers? How do I deal with difficult customers? If you’re looking for answers to these questions then this is the class for you.
 
What: Customer Service 101
When: Wednesday March 26th, 2008, 9:00 a.m.-11:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
 
Come learn what it means to deliver knock-your-socks-off customer service.
 
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Interested in Technical/Computer classes?
 
For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.
 
http://www.uta.edu/oit/clientservices/training  
 
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext: 2-7292 with your questions or comments.
 
 OUR MISSION: "It is the purpose of the Staff Development Office of The University of Texas at Arlington to empower the employees of our University by providing educational opportunities in the areas of Professional Development, Personal Growth and Family Enrichment."