Training/Staff Development Opportunities
Next Week:
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Professional Telephone Techniques
(8)
This course is a basic introduction to telephone etiquette
and customer service skills. Learn
to develop and utilize listening and speaking skills for better communication
between the customer and yourself.
Discover what to do and say when a phone call becomes difficult.
What: Professional Telephone Techniques
When: Tuesday March 11th, 2008, 9:00 a.m.-11:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
A little effort and the right knowledge will go a long way
in having a professional phone conversation.
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AHA HEARTSAVERS: First Aid with CPR and AED
Would you know what to do if someone around you was having a heart attack?
What: AHA HeartSavers: First Aid with CPR and AED
When: Wednesday March 12th, 2008, 9:00 a.m. -12:30 p.m.
Where: Environmental Health & Safety Building, 500 Summit Ave.
Who: Environmental Heath and Safety Trainers
The skills you learn here could save a life. Participants will receive CPR
certification card.
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Interested in Technical/Computer classes?
For a full, up-to-date list of computer training classes or
to register for a computer class, please visit the OIT Training website.
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext: 2-5518 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff
Development Office of The University of Texas at Arlington to empower the
employees of our University by providing educational opportunities in the areas
of Professional Development, Personal Growth and Family Enrichment."
