Staff Development Opportunities 

May 2008

Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.
----------------------------------------------------------------
Maverick 101: New Employee Orientation (8)

If you are new to UT Arlington or if you are an existing employee looking to reconnect with the pulse of the University, then I’ve got the class for you.

What: Maverick 101: New Employee Orientation
When: Wednesday, May 7th, 2008, 8:00 a.m.-12:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond and a host of key UT Arlington department leaders.

Come learn about the exciting happenings here at UT Arlington and hear from key departments that want to make your work and life easier and more fulfilling.

-----------------------------------------------------------------
Effective Employee Appraisals (T) (AP)

This course will teach you the importance of the performance review and how it can be used as a tool to develop your employees and your teams. In addition you'll learn other ways to recognize and reward your employees and fellow team members and create a win/win atmosphere within your department.

What: Effective Employee Appraisals
When: Thursday, May 8th, 2008, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond

This is a great class to help you begin the new evaluation year on the right foot and be even more prepared for evaluation time next year.
 
-----------------------------------------------------------------
Writing Effective Emails (AP)

Email has become an essential communication tool for most individuals and organizations. It is vitally important that you identify and learn all of the basics of email communication as well as all of the dangers of email communication.

What: Writing Effective Emails
When: Tuesday, May 20th, 2008, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond

In this course, participants will learn the keys to effective e-mails as well as proper cyber manners and how to avoid email overload.

-----------------------------------------------------------------
AHA HeartSavers: First Aid with CPR and AED

Would you know what to do if someone around you was having a heart attack?

What: AHA HeartSavers: First Aid with CPR and AED
When: Wednesday, May 21st, 2008, 9:00 a.m. -12:00 p.m.
Where: Environmental Health & Safety Building, 500 Summit Ave. 
Who: Environmental Health and Safety Trainers

The skills you learn here could save a life. Participants will receive CPR certification card.

-----------------------------------------------------------------
Professional Telephone Techniques (8)

This course is a basic introduction to telephone etiquette and customer service skills.  Learn to develop and utilize listening and speaking skills for better communication between the customer and yourself.  Discover what to do and say when a phone call becomes difficult.

What: Professional Telephone Techniques
When: Tuesday May 27th, 2008, 9:00 a.m.-11:00 a.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond

A little effort and the right knowledge will go a long way in having a professional phone conversation.

-----------------------------------------------------------------
Attitude: It Colors Everything  (AP)

With so many situations and circumstances out of control in and around us, it is comforting to know that there is one thing we can control our attitude. Maintaining a positive attitude in the face of difficulty as well and success makes a world of difference in how you function in your work place and how people interact with you.

What: Attitude: It Colors Everything
When: Thursday, May 29th, 2008 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond

This class is designed to help you explore the tools necessary to having and maintaining the right attitude. In addition, we will discuss how to deal with those whose attitude is difficult to deal with.

-----------------------------------------------------------------
Interested in Technical/Computer classes?

For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.

http://www.uta.edu/oit/clientservices/training

-----------------------------------------------------------------
Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext: 2-5518 with your questions or comments.

OUR MISSION: "It is the purpose of the Staff Development Office of The University of Texas at Arlington to empower the employees of our University by providing educational opportunities in the areas of Professional Development, Personal Growth and Family Enrichment."