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Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.

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Food for Thought: Renovating Your Belief System in 2009

Join Janet Ellis for an inspiring goal coaching seminar. Janet has been studying self-development techniques for two decades. She will be teaching us how to set goals and the techniques needed to achieve them.  Presented by Janet Ellis, an impassioned speaker, life coach and training consultant who specializes in personal resilience, emotional and spiritual wellness, leadership and organizational renewal. She has inspired many groups and individuals to make positive changes in their lives. Through her company, Janet's Planets of Empowerment, she designs and delivers inspirational workshops, seminars and keynote presentations.

What: Renovating Your Belief System
When: Wednesday, January 28^th, 2009, 12:00 p.m.-1:00 p.m.
Where: Maverick Activities Center, Room 101B
Who: Quest University Wellness and Janet Ellis 

Bring your lunch and a notebook

This course is a basic introduction to telephone etiquette and customer service skills.  Learn to develop and utilize listening and speaking skills for better communication between the customer and yourself.  Discover what to do and say when a phone call becomes difficult.

What: Professional Telephone Techniques
When: Wednesday, January 28, 2009, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond 

A little effort and the right knowledge will go a long way in having a professional phone conversation.

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Interested in Technical/Computer classes? 

For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.

http://www.uta.edu/oit/cs/training.php

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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext: 2-5518 with your questions or comments.

OUR MISSION: "It is the purpose of the Staff Development Office of The University of Texas at Arlington to empower the employees of our University by providing educational opportunities in the areas of Professional Development, Personal Growth and Family Enrichment."