Staff Development Opportunities
(Registration/Training Calendar) (Staff
Development Home) (Human
Resources Home)
June 2009
Note: Classes marked with an (8) are part of the CORE 8
program. Classes marked with an (AP) are part of the Indispensable
Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers:
Pathways to Effective Supervision program.
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Maverick 101: New Employee Orientation (8)
If you are new to UT Arlington or if you are an existing
employee looking to reconnect with the pulse of the University, then I’ve got
the class for you.
What: Maverick 101: New Employee Orientation
When: Wednesday, June 3rd, 2009, 8:00 a.m.-12:00
p.m.
Where: Wetsel Service Center Room 200
Who: Jake Allen, Rosa Newman, and a host of key UT Arlington
department leaders.
Come learn about the exciting happenings here at UT
Arlington and hear from key departments that want to make your work and life
easier and more fulfilling.
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CPR Anytime
Now everyone can learn the invaluable lifesaving skill of
CPR anytime anywhere in under 30 minutes. Teach your family and friends and
learn to save a life may be yours!
What: CPR Anytime
When: Tuesday, June 9th, 2009, 2:00 p.m.-3:00
p.m.
Where: Wetsel Service Center Room 200
Who: Rosa Newman
Each participant will receive a kit that includes a
reduced-size practice mannequin, a CPR Anytime Skills practice DVD, a CPR
resource booklet and other instructional accessories.
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Leadership Skills for Supervisors (T)
This course is
designed to provide supervisors with the information that will help them to
become effective leaders in the workplace. We will explore different leadership
styles on how to bring out the best leader in you.
What: Leadership Skills for Supervisors
When: Wednesday, June 10th, 2009 2:00 p.m.-4:00
p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
Let us help you unleash the leader in you.
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Culture Share (Welcoming Diversity Series)
We know you are proud of who you are and where you come
from. We want to hear more about you. Join us for this one-hour session to
learn more about the culture and heritage of your fellow Mavericks.
What: Culture Share
When: Thursday, June 11th, 2009, 4:00 p.m.-5:00
p.m.
Where: Wetsel Service Center room 200
Who: Eunice Currie and Shawn DuMond
Presenters will be selected before the class and will be
individuals who have attended the Welcoming Diversity class.
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AHA HeartSavers: First Aid with CPR and AED
Would you know what to do if someone around you was having a
heart attack?
What: AHA HeartSavers: First Aid with CPR and AED
When: Tuesday, June 16th, 2009, 9:00 a.m. -12:00
p.m.
Where: Environmental Health & Safety Building, 500
Summit Ave.
Who: Environmental Health and Safety Trainers
The skills you learn here could save a life. Participants
will receive CPR certification card.
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Writing Effective E-Mails (AP)
E-mail has become an essential communication tool for most
individuals and organizations. It is vitally important that you identify and
learn all of the basics of email communication as well as all of the dangers of
e-mail communication.
What: Writing Effective E-mails
When: Tuesday, June 16th, 2009, 9:00 a.m.-11:00 a.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
In this course, participants will learn the keys to
effective e-mails as well as proper cyber manners and how to avoid e-mail
overload.
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Managing Across Generations (T)
The needs and expectations of the next generation entering
the work force today are greatly different from the generation on the verge of
retirement. This course helps managers and supervisors understand the needs and
expectations of their own generation and other generations.
What: Managing Across Generations
When: Thursday, June 18th, 2009, 2:00 p.m.-4:00
p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
Participants will also explore how to relate to other
generations without giving up their own generational identity.
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Customer Service 101 (8)
How can I best serve my customers? How do I deal with
difficult customers? If you’re looking for answers to these questions then this
is the class for you.
What: Customer Service 101
When: Monday, June 22nd, 2009, 12:00 p.m. -2:00
p.m.
Where: Planetarium Conference room, Chemistry/Physics
Building room 303
Who: Jake Allen
Come learn what it means to deliver knock-your-socks-off
customer service.
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Dealing Effectively with Conflict and Confrontation (8)
If your first response to conflict and confrontation is
fight or flight, then you are responding naturally. However, there is another
solution that comes through knowledge and education. Come learn how to deal
effectively with conflict and discover new ways to make every conflict a
learning experience.
What: Dealing Effectively with Conflict and Confrontation
When: Tuesday, June 23rd, 2009, 9:00 a.m.-11:00
a.m.
Where: Planetarium Conference room, Chemistry/Physics
Building room 303
Who: Employee Assistance Program Trainer, Alliance Work
Partners
Whether you avoid conflict like the plague or see it as an
opportunity to sharpen your claws, this is the class for you.
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Say What You Mean, Mean What You Say: Essential
Communication Skills (8)
Do you struggle to find the right words in a conversation?
Do you find yourself not being able to get your point across? Now is your
opportunity to learn the skills that can empower you to speak clearly and
effectively.
What: Essential Communication Skills
When: Tuesday, June 23rd, 2009, 2:00 p.m.-4:00
p.m.
Where: Planetarium Conference room, Chemistry/Physics
Building room 303
Who: Jake Allen
Participants will learn about communication styles,
assertiveness, non-verbal communication, and additional keys to communication
that will educate and empower.
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Professional Telephone Techniques (8)
This course is a basic introduction to telephone etiquette
and customer service skills. Learn
to develop and utilize listening and speaking skills for better communication
between the customer and yourself.
Discover what to do and say when a phone call becomes difficult.
What: Professional Telephone Techniques
When: Wednesday June 24th, 2009, 12:00 p.m.-2:00p.m.
Where: Planetarium Conference room, Chemistry/Physics
Building room 303
Who: Jake Allen
A little effort and the right knowledge will go a long way
in having a professional phone conversation.
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Get Organized: Keys for Everyday Office Success (8)
If your office is a mess and you are drowning in your to-do
list, then this class is for you. Participants will learn how backlogs happen,
how to manage paperwork, how to eliminate clutter, and discover the benefits of
organization.
What: Get Organized: Keys to Everyday Office Success
When: Thursday, June 25th, 2009, 2:00 p.m.-4:00 p.m.
Where: Planetarium Conference room, Chemistry/Physics
Building room 303
Who: Jake Allen
Now is the time and today is the day to get organized and
stay organized. Only you can make it happen.
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Powerful Presentation Skills (AP)
Public speaking may not be the most exciting activity for
you, but you can learn the tips and techniques to make your next presentation a
great success. Participants will learn how to develop and enhance their public
speaking style and create compelling presentations.
What: Powerful Presentation Skills
When: Tuesday, June 30th, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
No matter what the subject, learn how to deliver the message
with poise and power. Give your words an appeal that captures attention and
leads to inspiration. A presentation delivered with power and passion will be
memorable for all who attend.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or
to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone
at Ext: 2-5518 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff
Development Office of The University of Texas at Arlington to empower the
employees of our University by providing educational opportunities in the areas
of Professional Development, Personal Growth and Family Enrichment."
