Staff Development Opportunities
(Registration/Training Calendar) (Staff
Development Home) (Human
Resources Home)
July 2009
Note: Classes marked with an (8) are part of the CORE 8
program. Classes marked with an (AP) are part of the Indispensable
Administrative Assistant program. Classes marked by a (T) are part of our
Trailblazers: Pathways to Effective Supervision program.
---------------------------------------------------------------
Maverick 101: New Employee Orientation (8)
If you are new to UT Arlington or if you are an existing
employee looking to reconnect with the pulse of the University, then I’ve got
the class for you.
What: Maverick 101: New Employee Orientation
When: Wednesday, July 1st, 2009, 8:00 a.m.-12:00
p.m.
Where: Wetsel Service Center Room 200
Who: Jake Allen, Rosa Newman, and a host of key UT Arlington
department leaders.
Come learn about the exciting happenings here at UT
Arlington and hear from key departments that want to make your work and life
easier and more fulfilling.
-----------------------------------------------------------------
Motivating Your Employees (T)
Course participants will learn how to motivate employees to
a higher state of productivity and create a work environment that is beneficial
to everyone and assists the department at getting the job done.
What: Motivating Your Employees
When: Tuesday, July 7th, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants may even find a little motivation for their own
work and life.
-----------------------------------------------------------------
Fundamental Skills for Supervisors/Managers (T) (AP)
If you are a first time supervisor/manager looking for the
key tools for success in your new role or a longtime supervisor/manager, then
you don’t want to miss this opportunity to learn and grow. This course deals
with the essential skills and knowledge for all supervisors and mangers.
What: Fundamental Skills for Supervisors/Managers
When: Thursday, July 9th, 2009, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants will learn best practices for communication,
coaching, dealing with difficult employees, and performance enhancement.
-----------------------------------------------------------------
Making the Right Hiring Decision (T) (previously titled- Hiring
Good People)
Hiring the right people for the right job is essential in
today’s market. This class will provide you with the knowledge and tools to
enable supervisors to recruit and retain good employees.
What: Making the Right Hiring Decision
When: Tuesday, July 14th, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center, Room 200
Who: Human Resources Employment Team, UT Arlington Office of
Human Resources
Participants will explore best practices and proven
techniques that will help you build a great work team.
-----------------------------------------------------------------
AHA HeartSavers: First Aid with CPR and AED
Would you know what to do if someone around you was having a
heart attack?
What: AHA HeartSavers: First Aid with CPR and AED
When: Tuesday, July 15th, 2009, 9:00 a.m. -12:00
p.m.
Where: Environmental Health & Safety Building, 500
Summit Ave.
Who: Environmental Health and Safety Trainers
The skills you learn here could save a life. Participants
will receive CPR certification card.
-----------------------------------------------------------------
Food for Thought: Obesity and Body Image
This presentation will help participants become aware of
their own body image. The terms obesity and overweight will be defined
and the prevalence of the two will be discussed while providing recommendations
to overcome these issues.
What: How To Shop for Nutrition
When: Wednesday, July 15th, 2009, 12:00 p.m.-1:00
p.m.
Where: Maverick Activity Center 101B
Who: Presented by Jeremy Roden, CSCS, NSCA-CPT, UT Arlington
Assistant Director QUEST University Wellness.
Bring your sack lunch and a notepad.
-----------------------------------------------------------------
Professional Telephone Techniques (8)
This course is a basic introduction to telephone etiquette
and customer service skills. Learn
to develop and utilize listening and speaking skills for better communication
between the customer and yourself.
Discover what to do and say when a phone call becomes difficult.
What: Professional Telephone Techniques
When: Thursday, July 16th, 2009, 2:00 p.m.-4:00
p.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
A little effort and the right knowledge will go a long way
in having a professional phone conversation.
-----------------------------------------------------------------
The Building Blocks of Business Writing
Everything you write by hand or produce on a computer is a
reflection of who you are as a professional. Taking the time to communicate
effectively in writing is a key to your workplace success.
What: The Building Blocks of Business Writing
When: Tuesday, July 21st, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
In this course, you will learn basic and next level skills
that will improve your writing skills and help you on the road to achieving the
greatest level of effectiveness in your writing.
-----------------------------------------------------------------
Say What You Mean, Mean What You Say: Essential
Communication Skills (8)
Do you struggle to find the right words in a conversation?
Do you find yourself not being able to get your point across? Now is your
opportunity to learn the skills that can empower you to speak clearly and
effectively.
What: Essential Communication Skills
When: Wednesday, July 22nd, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
Participants will learn about communication styles,
assertiveness, non-verbal communication, and additional keys to communication
that will educate and empower.
-------------------------------------------------------------------
Welcoming Diversity (8)
This workshop is an experiential, interactive program
designed to promote awareness and increased sensitivity to the many
similarities and differences among individuals and groups in our society. Done in an upbeat, hopeful tone, the
program focuses on developing self-pride, examining stereotypes, and learning
skills in responding to prejudicial jokes, remarks, and slurs. Participants
will also discover how to be more attentive to diversity and racism in the
workplace and community.
What: Welcoming Diversity
When: Thursday, July 23rd, 2009, 9:00 a.m.-4:00
p.m.
Where: Rady Room, 6th floor Nederman Hall
Who: Eunice Currie and Shawn DuMond
Lunch will be provided. Please dress in comfortable/casual
attire.
-------------------------------------------------------------------
Customer Service 101 (8)
How can I best serve my customers? How do I deal with
difficult customers? If you’re looking for answers to these questions then this
is the class for you.
What: Customer Service 101
When: Tuesday, July 28th, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
Come learn what it means to deliver knock-your-socks-off
customer service.
-----------------------------------------------------------------
Interested in Technical/Computer classes?
For a full up to date list of computer training classes or
to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
-----------------------------------------------------------------
Contact Shawn DuMond by e-mail at [log in to unmask] or by phone
at Ext: 2-5518 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff
Development Office of The University of Texas at Arlington to empower the
employees of our University by providing educational opportunities in the areas
of Professional Development, Personal Growth and Family Enrichment."
