Staff Development Opportunities
(Registration/Training Calendar) (Staff
Development Home) (Human
Resources Home)
July 2009
Note: Classes marked with an (8) are part of the CORE 8
program. Classes marked with an (AP) are part of the Indispensable
Administrative Assistant program. Classes marked by a (T) are part of our
Trailblazers: Pathways to Effective Supervision program.
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Customer Service 101 (8)
How can I best serve my customers? How do I deal with
difficult customers? If you’re looking for answers to these questions then this
is the class for you.
What: Customer Service 101
When: Tuesday, July 28th, 2009, 9:00 a.m.-11:00
a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
Come learn what it means to deliver knock-your-socks-off
customer service.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or
to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone
at Ext: 2-5518 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff
Development Office of The University of Texas at Arlington to empower the
employees of our University by providing educational opportunities in the areas
of Professional Development, Personal Growth and Family Enrichment."
