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Staff Development Opportunities
(Registration/Training Calendar<https://policy.uta.edu/HRWeb/Application?cmd=classes>)  (Staff Development Home<http://www.uta.edu/hr/staff-development/index.php>)  (Human Resources Home<http://www.uta.edu/hr/>)
January 2010
Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.
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Maverick 101: New Employee Orientation (8)
If you are new to UT Arlington or if you are an existing employee looking to reconnect with the pulse of the University, then I’ve got the class for you.
What: Maverick 101: New Employee Orientation
When: Wednesday, January 6th, 2010, 8:00 a.m. - 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen, and a host of key UT Arlington department leaders.
Come learn about the exciting happenings here at UT Arlington and hear from key departments that want to make your work and life easier and more fulfilling.
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Coaching Skills for Supervisors
Great coaches inspire great achievement, expect sacrifice, demand excellence, inspire victory, and garner respect. This top-level course gives you the essential coaching skills to immediately improve your day-to-day and long-term performance as a manager.
What: Coaching Skills for Supervisors.
When: Thursday, January 7th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
The benefits of coaching you'll find in this short course will change the way you work and lead.
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Customer Service 101 (8)
How can I best serve my customers? How do I deal with difficult customers? If you’re looking for answers to these questions then this is the class for you.
What: Customer Service 101
When: Tuesday, January 12th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman
Come learn what it means to deliver knock-your-socks-off customer service.
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Solving Problems/Making Decisions (AP)
Participants are invited to bring one in-depth problem for the class to discuss. This seminar is designed to explore real problems and discover how to develop strategies to map out the problem and discover a real solution.
What: Solving Problems/Making Decisions
When: Tuesday, January 12th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
You will explore the tools for creatively brainstorming solutions and facing obstacles from a whole new perspective. In addition, you will uncover how to effectively use a step-by-step process to achieve greater results.
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Learning To Take Risks (AP)
Stepping outside the box and exposing yourself to ridicule and criticism is never easy. However, there are times, in order to get your goals and vision accomplished, you must take a risk. This training class is designed to help you understand the art of risk taking and explore the concepts of weighing your risk before you take it.
What: Learning To Take Risks
When: Wednesday, January 13th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
Participants will leave with a greater understanding of when, where, and how to take a risk.
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AHA HeartSavers: First Aid with CPR and AED
Would you know what to do if someone around you was having a heart attack?
What: AHA HeartSavers: First Aid with CPR and AED
When: Thursday, January 14th, 2010, 9:00 a.m. - 12:00 p.m.
Where: Environmental Health & Safety Building: Training Room, 500 Summit Ave.
Who: Environmental Health and Safety Trainers
The skills you learn here could save a life. Participants will receive CPR certification card.
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Fresh Start from Tobacco-Session 1
The Fresh Start From Tobacco program consists of a series of four seminar series designed to educate and assist individuals who are ready to make a fresh start from tobacco use. These seminars will cover steps to understanding addiction, quitting and coping strategies, and receiving help. It is important to attend all four sessions.
What: Fresh Start from Tobacco
When: Thursday, January 14th, 2010, 10:30 a.m. – 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Nekima Booker, University Health Services
In addition, all participants are eligible for a limited supply of nicotine replacement therapy patches and gum.
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Fundamental Skills for Supervisors/Managers (T) (AP)
If you are a first time supervisor/manager looking for the key tools for success in your new role or a longtime supervisor/manager, then you don’t want to miss this opportunity to learn and grow. This course deals with the essential skills and knowledge for all supervisors and managers.
What: Fundamental Skills for Supervisors/Managers
When: Thursday, January 14th, 2010,  2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants will learn best practices for communication, coaching, dealing with difficult employees, and performance enhancement.
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Project Management (AP)
In today's time-based and cost-conscious global business environment, tight project deadlines and stringent expectations are the norm. This course will help participants gain an introduction to project management, along with essentials skills and techniques necessary for planning and executing projects on time, on budget, and with maximum efficiency and productivity.
What: Project Management
When: Tuesday, January 19th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
If you have a project that you are working on or a project you are just about to start, this is a class for you.
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ADA (Americans with Disabilities Act) in the Workplace (T)
The 1992 American with Disabilities Act has greatly impacted the workplace and the workforce. Successful organizations today have made a commitment to hire individuals with disabilities. Co-workers and managers are often not equipped with the necessary skills to fully integrate these employees into their workforce.
What: ADA in the Workplace
When: Wednesday, January 20th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Dianne Hengst, Assistant Dean, UT Arlington Office of Students with Disabilities
This workshop introduces proven principles and common sense ideas on how to best support and work with disabled individuals.
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Say What You Mean and Mean What You Say: Essential Communication Skills (8)
Do you struggle to find the right words in a conversation? Do you find yourself not being able to get your point across? Now is your opportunity to learn the skills that can empower you to speak clearly and effectively.
What: Essential Communication Skills
When: Thursday, January 21st, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman
Participants will learn about communication styles, assertiveness, non-verbal communication, and additional keys to communication that will educate and empower.
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MAV Life-Living  Like A Maverick: Ready, Set, GOAL! Goal setting for 2010
It's the start of 2010 and what better way to kick off the new year by setting short and long term goals.  Come to this MavLife class and find out new strategies and gain new knowledge in setting goals for work and for your personal life in 2010.
What: Ready, Set, GOAL! Goal setting for 2010
When: Tuesday, January 26th, 2010, 12:00 p.m. – 1: 00 p.m.
Where: Wetsel Service Center, Room 200
Who: TBA
Feel free to bring your lunch and leave this class with a great set of personal and professional goals for 2010.
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Food for Thought: Fresh Start from Tobacco
Come join in our fight against tobacco addiction! Learn how to recognize the clever methods of tobacco industries; and understand addiction and how to cope with withdrawal. Know that there is help for you or a loved one and learn how to get a "Fresh Start" on life!
What: Fresh Start from Tobacco
When: Wednesday, January 27th, 2010, 12:00 p.m. – 1:00 p.m.
Where: Maverick Activity Center 101B
Who: Nekima Booker, UT Arlington Health Service
Bring your sack lunch and a notepad.
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Welcoming Diversity (8)
This workshop is an experiential, interactive program designed to promote awareness and increased sensitivity to the many similarities and differences among individuals and groups in our society.  Done in an upbeat, hopeful tone, the program focuses on developing self-pride, examining stereotypes, and learning skills in responding to prejudicial jokes, remarks, and slurs. Participants will also discover how to be more attentive to diversity and racism in the workplace and community.
What: Welcoming Diversity
When: Thursday, January 28th, 2010, 9:00 a.m. – 4:00 p.m.
Where: University Center, Guadalupe
Who: Eunice Currie and Shawn DuMond
Lunch will be provided. Please dress in comfortable/casual attire.
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Fresh Start from Tobacco-Session 2
The Fresh Start From Tobacco program consists of a series of four seminar series designed to educate and assist individuals who are ready to make a fresh start from tobacco use. These seminars will cover steps to understanding addiction, quitting and coping strategies, and receiving help. It is important to attend all four sessions.
What: Fresh Start from Tobacco
When: Thursday, January 28th, 2010, 10:30 a.m. – 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Nekima Booker, University Health Services
In addition, all participants are eligible for a limited supply of nicotine replacement therapy patches and gum.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Exam Prep Classes for Administrative Professionals
The International Association of Administrative Professionals (IAAP) is an association for office professionals around the world.  The local chapter, Arlington Golden Circle is offering review classes beginning January 11, 2010, for the Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) exams to be held in May 2010.  The CPS and CAP exams are based on the premise that an administrative professional should have basic knowledge of office systems, technology, office administration, and management, and know how to apply the principles of good human relations and communications.
For more information and registration details, please visit www.iaap-arlington.org<http://www.iaap-arlington.org> and click on the Certification tab at the top of the page.  Please contact Sherilyn Sicking at [log in to unmask]<mailto:[log in to unmask]> for any questions you may have.
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Contact Shawn DuMond ([log in to unmask]<mailto:[log in to unmask]>), Jake Allen ([log in to unmask]<mailto:[log in to unmask]>), or Rosa Newman ([log in to unmask]<mailto:[log in to unmask]>) by e-mail or by phone at Ext: 2-5554 with your questions or comments.
OUR MISSION: The mission of the Office of Human Resources: Staff Development is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships.


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