Staff Development Opportunities(Registration/Training Calendar) (Staff Development Home) (Human Resources Home)
March 2010
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with your questions.
Note: Classes marked with an (8) are part of the CORE 8
program. Classes marked with an (AP) are part of the Indispensable
Administrative Assistant program. Classes marked by a (T) are part of our
Trailblazers: Pathways to Effective Supervision program.
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Dealing with
Difficult People (AP)
Never again fall victim to those who love to make life
miserable for the rest of us. This training gives you concrete techniques for
dealing with difficult people in the workplace and at home. It provides
specific strategies for getting adversaries to cooperate...bullies to back off
... wallflowers to open up ... chronic complainers to quiet down.
What: Dealing with Difficult People
When: Tuesday, March 30th, 2010, 9:00 a.m. – 11:
00 a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
Knowing how to deal with difficult people at work will allow
you to approach your job with more enjoyment and your coworkers with greater
confidence. Cooperation, collaboration, and compromise will improve and that
makes for a more productive and efficient workplace for everyone.
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Interested in
Technical/Computer classes?
For a full up to date list of computer training classes or
to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Interested in meeting
other administrative professionals across campus and throughout the
Metroplex?
Come see what the Arlington Golden Circle Chapter IAAP is
all about. Meetings take place right here on campus in J.D. Wetsel
Service Center, Room 200 on the second Tuesday of every month.
Visit http://www.iaap-arlington.org/ for
meeting and seminar details or contact Sherilyn Sicking CPS/CAP at [log in to unmask] or 2-5426 with any questions
you may have.
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Contact Shawn DuMond ([log in to unmask]), Jake Allen
([log in to unmask]), or Rosa Newman ([log in to unmask]) by e-mail or by phone at
Ext: 2-5554 with your questions or comments.
OUR MISSION: The mission of the Office of Human Resources:
Staff Development is to provide quality training and development opportunities
in the areas of Professional Development, Personal Growth, and Family
Enrichment. We accomplish this through strategic planning and effective
communication while welcoming diversity and building relationships.