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Staff Development Opportunities[cid:1E3FD286-1C10-49FD-89C0-5A3A05E2D803@uta.edu](Registration/Training Calendar<https://policy.uta.edu/HRWeb/Application?cmd=classes>)  (Staff Development Home<http://www.uta.edu/hr/staff-development/index.php>)  (Human Resources Home<http://www.uta.edu/hr/>)
June 2010
Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.
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Maverick 101: New Employee Orientation (8)
If you are new to UT Arlington or if you are an existing employee looking to reconnect with the pulse of the University, then I’ve got the class for you.
What: Maverick 101: New Employee Orientation
When: Wednesday, June 2nd, 2010, 8:00 a.m. - 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman, and a host of key UT Arlington department leaders.
Come learn about the exciting happenings here at UT Arlington and hear from key departments that want to make your work and life easier and more fulfilling.
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The Building Blocks of Business Writing
Everything you write by hand or produce on a computer is a reflection of who you are as a professional. Taking the time to communicate effectively in writing is a key to your workplace success.
What: The Building Blocks of Business Writing
When: Thursday, June 3rd, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
In this course, you will learn basic and next level skills that will improve your writing skills and help you on the road to achieving the greatest level of effectiveness in your writing.
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Say What You Mean, Mean What You Say: Essential Communication Skills (8)
Do you struggle to find the right words in a conversation? Do you find yourself not being able to get your point across? Now is your opportunity to learn the skills that can empower you to speak clearly and effectively.
What: Essential Communication Skills
When: Tuesday, June 8th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman
Participants will learn about communication styles, assertiveness, non-verbal communication, and additional keys to communication that will educate and empower.
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Powerful Presentation Skills (AP)
Public speaking may not be the most exciting activity for you, but you can learn the tips and techniques to make your next presentation a great success. Participants will learn how to develop and enhance their public speaking style and create compelling presentations.
What: Powerful Presentation Skills
When: Wednesday, June 9th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
No matter what the subject, learn how to deliver the message with poise and power. Give your words an appeal that captures attention and leads to inspiration. A presentation delivered with power and passion will be memorable for all who attend.
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Coping and Communicating In and Through Change (NEW)
A Greek philosopher once said that the only constant is change. That can never be truer than in our fast paced society and work environment. This course discusses the basic concept of change, available change strategies, how to be a change agent, how to communicate during change, and more.
What: Change Management
When: Wednesday, June 9th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants will leave this course with essential information that will help them and their team or department deal more effectively with change.
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Fresh Start from Tobacco-Session 1
The Fresh Start From Tobacco program consists of a series of four seminar series designed to educate and assist individuals who are ready to make a fresh start from tobacco use. These seminars will cover steps to understanding addiction, quitting and coping strategies, and receiving help. It is important to attend all four sessions.
What: Fresh Start from Tobacco
When: Thursday, June 10th, 2010, 10:00 a.m. – 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Nekima Booker, University Health Services
In addition, all participants are eligible for a limited supply of nicotine replacement therapy patches and gum.
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Coping and Communicating In and Through Change (NEW)
A Greek philosopher once said that the only constant is change. That can never be truer than in our fast paced society and work environment. This course discusses the basic concept of change, available change strategies, how to be a change agent, how to communicate during change, and more.
What: Change Management
When: Tuesday, June 15th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants will leave this course with essential information that will help them and their team or department deal more effectively with change.
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Powerful Proofreading Skills (AP)
You need more than “spell check” to produce quality letters or reports. This course is designed to identify the skills needed to create and produce documents with accuracy and without error.
What: Powerful Proofreading Skills
When: Wednesday, June 16th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
The techniques of this course will help you learn to handle projects as simple as a quick e-mail and as difficult as detailed technical reports.
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Professional Telephone Techniques (8)
This course is a basic introduction to telephone etiquette and customer service skills.  Learn to develop and utilize listening and speaking skills for better communication between the customer and yourself.  Discover what to do and say when a phone call becomes difficult.
What: Professional Telephone Techniques
When: Thursday, June 17th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman
A little effort and the right knowledge will go a long way in having a professional phone conversation.
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Discovering Purpose (AP)
What is your purpose? Having a clear purpose helps guide your decisions and empowers you to act in a clear and focused manner. In a world that perpetuates your fears and plays on your doubts it is essential that you discover your purpose and learn how to live it out.
What: Discovering Purpose
When: Tuesday, June 22nd, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
This course offers participants the tools for discovering purpose and keys to putting the purpose into your every action and response.
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Fresh Start from Tobacco-Session 2
The Fresh Start From Tobacco program consists of a series of four seminar series designed to educate and assist individuals who are ready to make a fresh start from tobacco use. These seminars will cover steps to understanding addiction, quitting and coping strategies, and receiving help. It is important to attend all four sessions.
What: Fresh Start from Tobacco
When: Thursday, June 24th, 10:00 a.m. – 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Nekima Booker, University Health Services
In addition, all participants are eligible for a limited supply of nicotine replacement therapy patches and gum.
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Fundamental Skills for Supervisors/Managers (T) (AP)
If you are a first time supervisor/manager looking for the key tools for success in your new role or a longtime supervisor/manager, then you don’t want to miss this opportunity to learn and grow. This course deals with the essential skills and knowledge for all supervisors and managers.
What: Fundamental Skills for Supervisors/Managers
When: Thursday, June 24th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants will learn best practices for communication, coaching, dealing with difficult employees, and performance enhancement.
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Dealing with Difficult People (AP)
Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home. It provides specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down.
What: Dealing with Difficult People
When: Tuesday, June 29th, 2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond
Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. Cooperation, collaboration, and compromise will improve and that makes for a more productive and efficient workplace for everyone.
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Dealing With Difficult Employees (T)
This class is designed to help supervisors identify and deal with employees that create and stimulate difficult work environments.
What: Dealing with Difficult Employees
When: Tuesday, June 29th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Shawn DuMond
Participants will be given a variety of information regarding the proper way to discipline as well as alternatives to firing.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Interested in meeting other administrative professionals across campus and throughout the Metroplex?
Come see what the Arlington Golden Circle Chapter IAAP is all about.  Meetings take place right here on campus in J.D. Wetsel Service Center, Room 200 on the second Tuesday of every month.
Visit http://www.iaap-arlington.org/ for meeting and seminar details or contact Sherilyn Sicking CPS/CAP at [log in to unmask]<mailto:[log in to unmask]> or 2-5426 with any questions you may have.
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Contact Shawn DuMond ([log in to unmask]<mailto:[log in to unmask]>), Jake Allen ([log in to unmask]<mailto:[log in to unmask]>), or Rosa Newman ([log in to unmask]<mailto:[log in to unmask]>) by e-mail or by phone at Ext: 2-5554 with your questions or comments.
OUR MISSION: The mission of the Office of Human Resources: Staff Development is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships.


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