Training & Development Opportunities
(Registration/Training Calendar) (Staff Development Home)
(Human Resources Home)
September 2010
Note: Classes marked with an (8) are part of the CORE 8 program.
Classes marked with an (AP) are part of the Indispensable Administrative
Assistant program. Classes marked by a (T) are part of our Trailblazers:
Pathways to Effective Supervision program.
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Maverick 101: New Employee Orientation (8)
If you are new to UT Arlington or if you are an existing employee
looking to reconnect with the pulse of the University, then we’ve got the class
for you.
What: Maverick 101: New Employee Orientation
When: Wednesday, September 1st, 2010, 8:00 a.m. - 12:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman, and a host of key UT Arlington department
leaders.
Come learn about the exciting happenings here at UT Arlington and
hear from key departments that want to make your work and life easier and more
fulfilling.
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Solving Problems/Making Decisions
(AP)
Participants
are invited to bring one in-depth problem for the class to discuss. This
seminar is designed to explore real problems and discover how to develop
strategies to map out the problem and discover a real solution.
What: Solving Problems/Making Decisions
When: Tuesday, September 14th,
2010, 9:00 a.m. – 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
You will
explore the tools for creatively brainstorming solutions and facing obstacles
from a whole new perspective. In addition, you will uncover how to effectively use
a step-by-step process to achieve greater results.
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AHA HeartSavers: First Aid with CPR and AED
Would you know what to
do if someone around you was having a heart attack?
What:
AHA HeartSavers: First Aid with CPR and AED
When:
Wednesday, September 15th, 2010, 9:00 a.m. - 12:00 p.m.
Where:
Environmental Health & Safety Building: Training Room, 500 Summit Ave.
Who:
Environmental Health and Safety Trainers
The skills you learn
here could save a life. Participants will receive a CPR certification card.
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Say What You Mean, Mean What You Say: Essential
Communication Skills (8)
Do you struggle to find the right words in a conversation? Do you
find yourself not being able to get your point across? Now is your opportunity
to learn the skills that can empower you to speak clearly and effectively.
What: Essential Communication Skills
When: Thursday, September 16th, 2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room 200
Who: Rosa Newman
Participants will learn about communication styles, assertiveness,
non-verbal communication, and additional keys to communication that will
educate and empower.
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Fire Extinguisher Training
When a fire breaks out, the most important decision to make is
whether to fight the fire or escape. It is important that you know how to
operate the fire extinguisher before you attempt to fight a fire. Come to this
hands-on course and learn how to use a fire extinguisher to safely put out a
small fire when appropriate
What: Fire Extinguisher Training
When: Thursday, September 16th, 2010, 9:30 a.m. – 10:30 a.m.
Where: Environmental Health
& Safety Building: Training Room, 500 Summit Ave.
Who: Environmental Health and
Safety Trainers
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Learning To Take Risks (AP)
Stepping outside the box
and exposing yourself to ridicule and criticism is never easy. However, there
are times, in order to get your goals and vision accomplished, you must take a
risk. This training class is designed to help you understand the art of risk
taking and explore the concepts of weighing your risk before you take it.
What:
Learning To Take Risks
When:
Tuesday, September 21st, 2010, 9:00 a.m. – 11:00 a.m.
Where:
Wetsel Service Center, Room 200
Who:
Jake Allen
Participants will leave
with a greater understanding of when, where, and how to take a risk.
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Leadership Skills for Supervisors (T)
This course is designed to provide supervisors with the information that
will help them to become effective leaders in the workplace. We will explore
different leadership styles on how to bring out the best leader in you.
What:
Leadership Skills for Supervisors
When:
September 21st, 2010, 2:00 p.m. - 4:00 p.m.
Where:
Wetsel Service Center, Room 200
Who:
Jake Allen
Let us help you unleash
the leader in you.
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Customer Service 101 (8)
How can I best serve my
customers? How do I deal with difficult customers? If you’re looking for
answers to these questions then this is the class for you.
What:
Customer Service 101
When:
Thursday, September 23rd, 2010, 2:00 p.m. – 4:00 p.m.
Where:
Wetsel Service Center, Room 200
Who:
Rosa Newman
Come
learn what it means to deliver knock-your-socks-off customer service.
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Management Leadership Tool
Training - Compliance (AP)
What: Management Leadership Tool Training
When: Monday, September 27, 2010, 10:00
a.m. - 11:00 a.m.
Where: Wetsel Service Center, Room 200
Who: Jennifer Chapman
This face-to-face
training is provided by the Office of Institutional Compliance. Although the
content of the training focuses more on the manager/leader of the office or
department, it is essential that the office Administrative Assistant be
familiar with the expectations conveyed through this training. Our goal is to
help partner the Administrative Assistant with their manager/leader for overall
office success.
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Professional Telephone Techniques
(8)
This course is a basic
introduction to telephone etiquette and customer service skills. Learn to develop and utilize listening
and speaking skills for better communication between the customer and yourself. Discover what to do and say when a phone
call becomes difficult.
What:
Professional Telephone Techniques
When:
Tuesday, September 28th, 2010, 9:00 a.m. – 11:00 a.m.
Where:
Wetsel Service Center, Room 200
Who:
Rosa Newman
A little effort and the
right knowledge will go a long way in having a professional phone conversation.
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Employee Assistance Program (EAP)
for Supervisors
Did you know that Supervisors can be the frontline champions in helping an
employee achieve a work/life balance? You just need the right tools.
What: Employee Assistance Program
(EAP) for Supervisors
When: Tuesday, September 28th,
2010, 2:00 p.m. – 4:00 p.m.
Where: Wetsel Service Center, Room
200
Who: Alliance for Work Partners
This information can mean the difference between helplessly watching one of
your team members struggle through a crisis or connecting them with the tools
that will help them overcome a difficult situation.
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Welcoming Diversity (8)
This workshop is an
experiential, interactive program designed to promote awareness and increased
sensitivity to the many similarities and differences among individuals and
groups in our society. Done in an
upbeat, hopeful tone, the program focuses on developing self-pride, examining
stereotypes, and learning skills in responding to prejudicial jokes, remarks,
and slurs. Participants will also discover how to be more attentive to
diversity and racism in the workplace and community.
What:
Welcoming Diversity
When:
Wednesday, September 29th, 2010, 9:00 a.m. – 4:00 p.m.
Where:
Wetsel Service Center, Room 200
Who:
Eunice Currie and Rosa Newman
Lunch will be provided.
Please dress in comfortable/casual attire.
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Project Management (AP)
In today's time-based
and cost-conscious global business environment, tight project deadlines and
stringent expectations are the norm. This course will help participants gain an
introduction to project management, along with essentials skills and techniques
necessary for planning and executing projects on time, on budget, and with
maximum efficiency and productivity.
What:
Project Management
When:
Thursday, September 30th, 2010, 2:00 p.m. – 4:00 p.m.
Where:
Wetsel Service Center, Room 200
Who:
Jake Allen
If you have a project
that you are working on or a project you are just about to start, this is the class
for you.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or to
register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Interested in meeting other administrative
professionals across campus and throughout the Metroplex?
Come see what the Arlington Golden Circle Chapter IAAP is all
about. Meetings take place right here on campus on the second Tuesday of
every month.
Visit http://www.iaap-arlington.org/
for meeting and seminar details or contact Sherilyn Sicking CPS/CAP at [log in to unmask] or 2-5426 with any
questions you may have.
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Have new ideas of classes you are interested in
attending in the Training and Development Department? Contact us below an share
your ideas.
Contact Jake Allen ([log in to unmask]), Rosa Newman ([log in to unmask]),
or Eunice Currie ([log in to unmask]) by
e-mail or by phone at Ext: 2-5554 with your questions or comments.
OUR MISSION: The mission of the Office of Human
Resources: Staff Development is to provide quality training and development
opportunities in the areas of Professional Development, Personal Growth, and
Family Enrichment. We accomplish this through strategic planning and effective
communication while welcoming diversity and building relationships.