Good afternoon, The Office of Human Resources - Learning and Development invites you to participate in training classes for the FALL of 2017. Training classes available in September include the following: •Maverick Service Excellence: The Total Service Experience (SECTION 4 – Dealing Effectively With Difficult People), Tues., Sept. 12th (2:00-4:00) •Food for Thought – Increasing Muscle Adaptations Through Blood Flow Restriction, Wed., Sept. 13th (12:00-1:00) •Managing Across Generations, Wed., Sept. 13th (9:00-11:00) •Managing Stress in the Workplace, Tues., Sept. 19th (2:00-4:00) •Maverick Service Excellence: The Total Service Experience (SECTION 4 – Dealing Effectively With Difficult People), Thur., Sept. 14th (10:00-12:00) •Powerful Presentation Skills, Fri., Sept. 15th (9:00-11:00) •Writing Effective E-Mails, Wed., Sept. 20th (2:00-4:00) •Maverick Service Excellence: The Total Service Experience (SECTION 1 – Building Customer Rapport & Good Will), Thur., Sept. 21st (2:00-4:00) •Managing Projects & Making Decisions, Wed., Sept. 27th (9:00-11:00) •Maverick Service Excellence: The Total Service Experience (SECTION 4 – Dealing Effectively With Difficult People), Thur., Sept. 28th (2:00-4:00) To see a complete list of all training classes available and learn more about each training opportunity, please visit https://webapps.uta.edu/HRWeb/Application. We look forward to seeing you in class! NOTE: Online Training Available, http://utsystem.skillport.com (online courses/videos and books available) Regards, Vanden Thong Vanden Thong, M.Ed., LPC Ph.D. Candidate in Counseling and Counselor Education, TCU Training Specialist III Office of Human Resources The University of Texas at Arlington Box 19176, 1225 W. Mitchell, Suite 212 Arlington, Texas 76019-0176 Phone: 817-272-7042, Fax: 817-272-7288 [log in to unmask] www.uta.edu/hr/staff-development UTA Map, http://www.uta.edu/maps/