| Managing Across Generations (T) |
| Location |
Wetsel Service Center, Room 200 |
| Dates |
7/26/2018 – 7/26/2018 |
| Times |
1:30 PM – 3:30 PM |
| Class Days |
Thursday |
| Duration |
2 hr |
| Seats Available |
40 |
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The needs and expectations of the next generation entering the work force today are greatly different from the generation on the verge of retirement. This course help managers and supervisors understand the needs and expectation of their own generation and other generations. Participants will also explore how to relate to other generations without giving up their own generational identity.
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| Coaching Skills for Supervisors (T) |
| Location |
Wetsel Service Center, Room 200 |
| Dates |
7/17/2018 – 7/17/2018 |
| Times |
1:30 PM – 3:30 PM |
| Class Days |
Tuesday |
| Duration |
2 hr |
| Seats Available |
40 |
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Great coaches inspire great achievement, expect sacrifice, demand excellence, inspire victory, and garner respect. This top-level course gives you the essential coaching skills to immediately improve your day-to-day and long-term performance as a manager. The benefits of coaching you'll find in this short course will change the way your work and lead.
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| Maverick Service Excellence: Total Service Experience-SECT 5 Project a Positive Professional Image |
| Location |
Pickard Hall, Room 549 |
| Dates |
7/12/2018 – 7/12/2018 |
| Times |
10:00 AM – 12:00 PM |
| Class Days |
Thursday |
| Duration |
2 hr |
| Seats Available |
28 |
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Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are the following: SECTION 1-Building Customer Rapport and Goodwill; SECTION 2-How to Communicate with Your Customer; SECTION 3-Handling Problems and Complaints; SECTION 4-Dealing Effectively With Difficult People; and SECTION 5-Project a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
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| Maverick 101: New Employee Orientation |
| Location |
Pickard Hall, Room 554 |
| Dates |
7/11/2018 – 7/11/2018 |
| Times |
9:00 AM – 12:00 PM |
| Class Days |
Wednesday |
| Duration |
3 hr |
| Seats Available |
0 |
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This class is designed to help new employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington (UTA). Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UTA.
A light breakfast will be available before our morning presentation.
SPECIAL NOTICE: The session is located in PICKARD HALL, Room: 554. Please enter your vehicle's information to use the designated parking spot - https://uta.nupark.com/events/Events/Register/d7950444-3ac3-40c1-b992-875db164ffc4
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