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Staff Development Opportunities [cid:9EB4E9B8-FC93-416D-86FA-CCBE433258C1@uta.edu] (Registration/Training Calendar<https://policy.uta.edu/HRWeb/Application?cmd=classes>)  (Staff Development Home<http://www.uta.edu/hr/staff-development/index.php>)  (Human Resources Home<http://www.uta.edu/hr/>)

Next Week

Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.

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Coping and Communicating In and Through Change (NEW)

A Greek philosopher once said that the only constant is change. That can never be truer than in our fast paced society and work environment. This course discusses the basic concept of change, available change strategies, how to be a change agent, how to communicate during change, and more.

What: Change Management


When: Tuesday, June 15th, 2010, 9:00 a.m. – 11:00 a.m.


Where: Wetsel Service Center, Room 200


Who: Shawn DuMond

Participants will leave this course with essential information that will help them and their team or department deal more effectively with change.

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Powerful Proofreading Skills (AP)

You need more than “spell check” to produce quality letters or reports. This course is designed to identify the skills needed to create and produce documents with accuracy and without error.

What: Powerful Proofreading Skills


When: Wednesday, June 16th, 2010, 9:00 a.m. – 11:00 a.m.


Where: Wetsel Service Center, Room 200


Who: Jake Allen

The techniques of this course will help you learn to handle projects as simple as a quick e-mail and as difficult as detailed technical reports.

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Professional Telephone Techniques (8)

This course is a basic introduction to telephone etiquette and customer service skills.  Learn to develop and utilize listening and speaking skills for better communication between the customer and yourself.  Discover what to do and say when a phone call becomes difficult.

What: Professional Telephone Techniques


When: Thursday, June 17th, 2010, 2:00 p.m. – 4:00 p.m.


Where: Wetsel Service Center, Room 200


Who: Rosa Newman

A little effort and the right knowledge will go a long way in having a professional phone conversation.

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Interested in Technical/Computer classes?

For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.

http://www.uta.edu/oit/cs/training/index.php

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Interested in meeting other administrative professionals across campus and throughout the Metroplex?

Come see what the Arlington Golden Circle Chapter IAAP is all about.  Meetings take place on the second Tuesday of every month.

Visit http://www.iaap-arlington.org/ for meeting and seminar details or contact Sherilyn Sicking CPS/CAP at [log in to unmask]<mailto:[log in to unmask]> or 2-5426 with any questions you may have.

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Contact Shawn DuMond ([log in to unmask]<mailto:[log in to unmask]>), Jake Allen ([log in to unmask]<mailto:[log in to unmask]>), or Rosa Newman ([log in to unmask]<mailto:[log in to unmask]>) by e-mail or by phone at Ext: 2-5554 with your questions or comments.

OUR MISSION: The mission of the Office of Human Resources: Staff Development is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships.







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