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Staff Development Opportunities[cid:1310481C-728A-452C-9D85-7C3C093355F5@uta.edu](Registration/Training Calendar<https://policy.uta.edu/HRWeb/Application?cmd=classes>)  (Staff Development Home<http://www.uta.edu/hr/staff-development/index.php>)  (Human Resources Home<http://www.uta.edu/hr/>)

Next Week

Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.




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Dealing with Difficult People (AP)

Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home. It provides specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down.

What: Dealing with Difficult People


When: Tuesday, June 29th, 2010, 9:00 a.m. – 11:00 a.m.


Where: Wetsel Service Center room 200


Who: Shawn DuMond

Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. Cooperation, collaboration, and compromise will improve and that makes for a more productive and efficient workplace for everyone.

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Dealing With Difficult Employees (T)

This class is designed to help supervisors identify and deal with employees that create and stimulate difficult work environments.

What: Dealing with Difficult Employees


When: Tuesday, June 29th, 2010, 2:00 p.m. – 4:00 p.m.


Where: Wetsel Service Center, Room 200


Who: Shawn DuMond

Participants will be given a variety of information regarding the proper way to discipline as well as alternatives to firing.

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Interested in Technical/Computer classes?

For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.

http://www.uta.edu/oit/cs/training/index.php

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Interested in meeting other administrative professionals across campus and throughout the Metroplex?

Come see what the Arlington Golden Circle Chapter IAAP is all about.  Meetings take place on the second Tuesday of every month.

Visit http://www.iaap-arlington.org/ for meeting and seminar details or contact Sherilyn Sicking CPS/CAP at [log in to unmask]<mailto:[log in to unmask]> or 2-5426 with any questions you may have.

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Contact Shawn DuMond ([log in to unmask]<mailto:[log in to unmask]>), Jake Allen ([log in to unmask]<mailto:[log in to unmask]>), or Rosa Newman ([log in to unmask]<mailto:[log in to unmask]>) by e-mail or by phone at Ext: 2-5554 with your questions or comments.

OUR MISSION: The mission of the Office of Human Resources: Staff Development is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships.







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