Staff Development Opportunities  (Registration/Training Calendar)   
(Staff Development Home)  (Human Resources Home)

Next Week

Note: Classes marked with an (8) are part of the CORE 8 program.  
Classes marked with an (AP) are part of the Indispensable  
Administrative Assistant program. Classes marked by a (T) are part of  
our Trailblazers: Pathways to Effective Supervision program.

-----------------------------------------------------------------
Customer Service 101 (8)

How can I best serve my customers? How do I deal with difficult  
customers? If you’re looking for answers to these questions then this  
is the class for you.

What: Customer Service 101
When: Thursday, September 4th, 2008, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center room 200
Who: Shawn DuMond

Come learn what it means to deliver knock-your-socks-off customer  
service.

-----------------------------------------------------------------
Interested in Technical/Computer classes?

For a full up to date list of computer training classes or to register  
for a computer class, please visit the OIT Training website.

http://www.uta.edu/oit/clientservices/training

-----------------------------------------------------------------
Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext:  
2-5518 with your questions or comments.

OUR MISSION: "It is the mission of the Human Resources: Office of  
Staff Development Office at The University of Texas at Arlington to  
empower the employees of our University by providing educational  
opportunities in the areas of Professional Development, Personal  
Growth and Family Enrichment."