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Staff Development Opportunities[cid:7F8B32C1-9C81-47F8-94F0-5CDAD979A8B2@uta.edu](Registration/Training Calendar<https://policy.uta.edu/HRWeb/Application?cmd=classes>)  (Staff Development Home<http://www.uta.edu/hr/staff-development/index.php>)  (Human Resources Home<http://www.uta.edu/hr/>)
March 2010
*If you are having trouble viewing the Registration/Training Calendar website using Internet Explorer, click on “Tools” on the menu bar at the top and make sure there is a checkmark by the words “Compatibility View”. If not, click on the word and then reload the page. You should be able to see all of the class listings for 2010. This is only a problem when using Internet Explorer. Feel free to contact us with your questions.
Note: Classes marked with an (8) are part of the CORE 8 program. Classes marked with an (AP) are part of the Indispensable Administrative Assistant program. Classes marked by a (T) are part of our Trailblazers: Pathways to Effective Supervision program.
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Dealing with Difficult People (AP)
Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home. It provides specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down.
What: Dealing with Difficult People
When: Tuesday, March 30th, 2010, 9:00 a.m. – 11: 00 a.m.
Where: Wetsel Service Center, Room 200
Who: Jake Allen
Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. Cooperation, collaboration, and compromise will improve and that makes for a more productive and efficient workplace for everyone.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or to register for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Interested in meeting other administrative professionals across campus and throughout the Metroplex?
Come see what the Arlington Golden Circle Chapter IAAP is all about.  Meetings take place right here on campus in J.D. Wetsel Service Center, Room 200 on the second Tuesday of every month.
Visit http://www.iaap-arlington.org/ for meeting and seminar details or contact Sherilyn Sicking CPS/CAP at [log in to unmask]<mailto:[log in to unmask]> or 2-5426 with any questions you may have.
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Contact Shawn DuMond ([log in to unmask]<mailto:[log in to unmask]>), Jake Allen ([log in to unmask]<mailto:[log in to unmask]>), or Rosa Newman ([log in to unmask]<mailto:[log in to unmask]>) by e-mail or by phone at Ext: 2-5554 with your questions or comments.
OUR MISSION: The mission of the Office of Human Resources: Staff Development is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships.



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