Staff Development Opportunities(Registration/Training Calendar)
(Staff Development Home) (Human Resources Home)
June 2009
Note: Classes marked with an (8) are part of the CORE 8 program.
Classes marked with an (AP) are part of the Indispensable
Administrative Assistant program. Classes marked by a (T) are part of
our Trailblazers: Pathways to Effective Supervision program.
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Maverick 101: New Employee Orientation (8)
If you are new to UT Arlington or if you are an existing employee
looking to reconnect with the pulse of the University, then I’ve got
the class for you.
What: Maverick 101: New Employee Orientation
When: Wednesday, June 3rd, 2009, 8:00 a.m.-12:00 p.m.
Where: Wetsel Service Center Room 200
Who: Jake Allen, Rosa Newman, and a host of key UT Arlington
department leaders.
Come learn about the exciting happenings here at UT Arlington and hear
from key departments that want to make your work and life easier and
more fulfilling.
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CPR Anytime
Now everyone can learn the invaluable lifesaving skill of CPR anytime
anywhere in under 30 minutes. Teach your family and friends and learn
to save a life may be yours!
What: CPR Anytime
When: Tuesday, June 9th, 2009, 2:00 p.m.-3:00 p.m.
Where: Wetsel Service Center Room 200
Who: Rosa Newman
Each participant will receive a kit that includes a reduced-size
practice mannequin, a CPR Anytime Skills practice DVD, a CPR resource
booklet and other instructional accessories.
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Leadership Skills for Supervisors (T)
This course is designed to provide supervisors with the information
that will help them to become effective leaders in the workplace. We
will explore different leadership styles on how to bring out the best
leader in you.
What: Leadership Skills for Supervisors
When: Wednesday, June 10th, 2009 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
Let us help you unleash the leader in you.
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Culture Share (Welcoming Diversity Series)
We know you are proud of who you are and where you come from. We want
to hear more about you. Join us for this one-hour session to learn
more about the culture and heritage of your fellow Mavericks.
What: Culture Share
When: Thursday, June 11th, 2009, 4:00 p.m.-5:00 p.m.
Where: Wetsel Service Center room 200
Who: Eunice Currie and Shawn DuMond
Presenters will be selected before the class and will be individuals
who have attended the Welcoming Diversity class.
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AHA HeartSavers: First Aid with CPR and AED
Would you know what to do if someone around you was having a heart
attack?
What: AHA HeartSavers: First Aid with CPR and AED
When: Tuesday, June 16th, 2009, 9:00 a.m. -12:00 p.m.
Where: Environmental Health & Safety Building, 500 Summit Ave.
Who: Environmental Health and Safety Trainers
The skills you learn here could save a life. Participants will receive
CPR certification card.
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Writing Effective E-Mails (AP)
E-mail has become an essential communication tool for most individuals
and organizations. It is vitally important that you identify and learn
all of the basics of email communication as well as all of the dangers
of e-mail communication.
What: Writing Effective E-mails
When: Tuesday, June 16th, 2009, 9:00 a.m.-11:00 a.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
In this course, participants will learn the keys to effective e-mails
as well as proper cyber manners and how to avoid e-mail overload.
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Managing Across Generations (T)
The needs and expectations of the next generation entering the work
force today are greatly different from the generation on the verge of
retirement. This course helps managers and supervisors understand the
needs and expectations of their own generation and other generations.
What: Managing Across Generations
When: Thursday, June 18th, 2009, 2:00 p.m.-4:00 p.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
Participants will also explore how to relate to other generations
without giving up their own generational identity.
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Customer Service 101 (8)
How can I best serve my customers? How do I deal with difficult
customers? If you’re looking for answers to these questions then this
is the class for you.
What: Customer Service 101
When: Monday, June 22nd, 2009, 12:00 p.m. -2:00 p.m.
Where: Planetarium Conference room, Chemistry/Physics Building room 303
Who: Jake Allen
Come learn what it means to deliver knock-your-socks-off customer
service.
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Dealing Effectively with Conflict and Confrontation (8)
If your first response to conflict and confrontation is fight or
flight, then you are responding naturally. However, there is another
solution that comes through knowledge and education. Come learn how to
deal effectively with conflict and discover new ways to make every
conflict a learning experience.
What: Dealing Effectively with Conflict and Confrontation
When: Tuesday, June 23rd, 2009, 9:00 a.m.-11:00 a.m.
Where: Planetarium Conference room, Chemistry/Physics Building room 303
Who: Employee Assistance Program Trainer, Alliance Work Partners
Whether you avoid conflict like the plague or see it as an opportunity
to sharpen your claws, this is the class for you.
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Say What You Mean, Mean What You Say: Essential Communication Skills (8)
Do you struggle to find the right words in a conversation? Do you find
yourself not being able to get your point across? Now is your
opportunity to learn the skills that can empower you to speak clearly
and effectively.
What: Essential Communication Skills
When: Tuesday, June 23rd, 2009, 2:00 p.m.-4:00 p.m.
Where: Planetarium Conference room, Chemistry/Physics Building room 303
Who: Jake Allen
Participants will learn about communication styles, assertiveness, non-
verbal communication, and additional keys to communication that will
educate and empower.
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Professional Telephone Techniques (8)
This course is a basic introduction to telephone etiquette and
customer service skills. Learn to develop and utilize listening and
speaking skills for better communication between the customer and
yourself. Discover what to do and say when a phone call becomes
difficult.
What: Professional Telephone Techniques
When: Wednesday June 24th, 2009, 12:00 p.m.-2:00p.m.
Where: Planetarium Conference room, Chemistry/Physics Building room 303
Who: Jake Allen
A little effort and the right knowledge will go a long way in having a
professional phone conversation.
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Get Organized: Keys for Everyday Office Success (8)
If your office is a mess and you are drowning in your to-do list, then
this class is for you. Participants will learn how backlogs happen,
how to manage paperwork, how to eliminate clutter, and discover the
benefits of organization.
What: Get Organized: Keys to Everyday Office Success
When: Thursday, June 25th, 2009, 2:00 p.m.-4:00 p.m.
Where: Planetarium Conference room, Chemistry/Physics Building room 303
Who: Jake Allen
Now is the time and today is the day to get organized and stay
organized. Only you can make it happen.
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Powerful Presentation Skills (AP)
Public speaking may not be the most exciting activity for you, but you
can learn the tips and techniques to make your next presentation a
great success. Participants will learn how to develop and enhance
their public speaking style and create compelling presentations.
What: Powerful Presentation Skills
When: Tuesday, June 30th, 2009, 9:00 a.m.-11:00 a.m.
Where: Wetsel Service Center Room 200
Who: Shawn DuMond
No matter what the subject, learn how to deliver the message with
poise and power. Give your words an appeal that captures attention and
leads to inspiration. A presentation delivered with power and passion
will be memorable for all who attend.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or to register
for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext:
2-5518 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff Development Office of The
University of Texas at Arlington to empower the employees of our
University by providing educational opportunities in the areas of
Professional Development, Personal Growth and Family Enrichment."
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