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Staff Development Opportunities (Registration/Training Calendar)
(Staff Development Home) (Human Resources Home)
Next Week
Note: Classes marked with an (8) are part of the CORE 8 program.
Classes marked with an (AP) are part of the Indispensable
Administrative Assistant program. Classes marked by a (T) are part of
our Trailblazers: Pathways to Effective Supervision program.
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Customer Service 101 (8)
How can I best serve my customers? How do I deal with difficult
customers? If you’re looking for answers to these questions then this
is the class for you.
What: Customer Service 101
When: Tuesday, April 7th, 2009, 9:00 a.m. - 11:00 a.m.
Where: Wetsel Service Center room 200
Who: Jake Allen
Come learn what it means to deliver knock-your-socks-off customer
service.
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MavLife: Livin’ Like A Maverick-Discovering Your Type
Using a personality assessment tool, participants will explore their
preferences for behaviors in four dimensions and how those preferences
effect actions at work. The type functions will be described and
discussion and activities will ensue to explore how type can be used
in building a well-rounded team.
What: Discovering Your Type
When: Wednesday, April 8th, 2009, 2:00 p.m. - 4:00 p.m.
Where: Wetsel Service Center room 200
Who: Cheri Butler, UT Arlington Career Services
Come and learn what your type is and how to make the most of it in a
team environment!
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Welcoming Diversity (8)
This workshop is an experiential, interactive program designed to
promote awareness and increased sensitivity to the many similarities
and differences among individuals and groups in our society. Done in
an upbeat, hopeful tone, the program focuses on developing self-pride,
examining stereotypes, and learning skills in responding to
prejudicial jokes, remarks, and slurs. Participants will also discover
how to be more attentive to diversity and racism in the workplace and
community.
What: Welcoming Diversity
When: Thursday, April 9th, 2009, 9:00 a.m. - 4:00 p.m.
Where: Rady Room, 6th floor Nederman Hall
Who: Eunice Currie and Shawn DuMond
Lunch will be provided. Please dress in comfortable/casual attire.
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Interested in Technical/Computer classes?
For a full up to date list of computer training classes or to register
for a computer class, please visit the OIT Training website.
http://www.uta.edu/oit/cs/training/index.php
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Contact Shawn DuMond by e-mail at [log in to unmask] or by phone at Ext:
2-5518 with your questions or comments.
OUR MISSION: "It is the purpose of the Staff Development Office of The
University of Texas at Arlington to empower the employees of our
University by providing educational opportunities in the areas of
Professional Development, Personal Growth and Family Enrichment."
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